Terms of Service

Ordering

It is against the law to sell or supply wine to persons under 18 years of age in Ireland. By placing an order you confirm that you are at least 18 years of age. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted by law to leave the wine. 

Delivery

There is no minimum order and we deliver our wines to anywhere in the Republic of Ireland. Delivery is free on orders of €120 and above. We charge a small fee of €10.00 for all orders under €120. We deliver within 2 to 3 working days.

Returns and Refunds

If you don’t like any wine, for whatever reason, or if any bottle is corked, broken, or spoilt upon delivery we will replace it free of charge.

You may cancel your order for any reason up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened and intact. Please contact us if you wish to return wine to make the necessary arrangements. Please note that you will be responsible for any costs incurred in returning the goods. We will refund the full price of the order within 30 days from the date of cancellation.

Description and Pricing

The Winehouse has made every effort to ensure that the information on this website is correct, accurate and up to date. However, The Winehouse takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date. If you have ordered a product that is erroneously described or priced, we will contact you and advise you of the correct details. You may choose to cancel your order if you are not happy to receive the product with correct description and price.

Please note that current vintages are displayed in description of the wine. Vintages shown on bottle photos  may not be representative of current vintage.

Prices listed for wines are quoted per bottle, unless otherwise stated and include VAT applicable in Ireland. The Winehouse reserves the right to change prices at any time.

If you have any questions regarding orders and general inquiries please do let us know by entering the details on the contact us page or call us on: 01 8324356